Privacy Policy

Effective Date: [3.04.2026]

The Neighborhood Christian Clinic (“the Clinic,” “we,” “our,” or “us”) respects the privacy of visitors to our website and is committed to protecting personal information shared through our online services.

This Privacy Policy explains how information is collected, used, and protected when individuals interact with our website.

1. Organization Information

The Neighborhood Christian Clinic
1929 W. Fillmore St, Bldg C
Phoenix, AZ 85009
Phone: 602.258.6008
Email: pkennedy@tncclinic.org

If you have questions about this Privacy Policy, you may contact the Clinic using the information above.

2. Information We Collect

When visitors interact with the website, certain information may be collected, including:

Personal Information You Provide

Visitors may voluntarily provide information when they:

• Submit a contact form

• Subscribe to email updates

• Make a donation

• Apply to volunteer

• Register for events

• Create an account

• Register for educational courses or curriculum programs

Information collected may include:

• Name

• Email address

• Phone number

• Mailing address

• Organizational affiliation (when applicable)

• Other information voluntarily submitted through forms

Donation Information

When donations are made through the website, payment information is processed by a third-party payment processor. The Clinic does not store credit card or payment details on its servers.

Automatically Collected Information

Certain technical data may be collected automatically when visitors use the website, including:

• IP address

• Browser type

• Device information

• Pages visited

• Time spent on pages

• Referral sources

This information helps us improve website performance and user experience.

3. Healthcare and Medical Information

The website is not intended to collect medical records or protected health information (PHI).

The Clinic is a healthcare provider and complies with applicable healthcare privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA), in the course of providing medical services. However, the website itself does not provide patient portals, appointment requests, or medical record submissions.

Patients receiving care from the Clinic may receive a separate Notice of Privacy Practices describing how medical information is used and protected.

4. How Information Is Used

Information collected through the website may be used to:

• Respond to inquiries submitted through contact forms

• Send newsletters or informational emails

• Process donations

• Manage volunteer applications

• Register participants for events or programs

• Manage curriculum and educational program accounts

• Improve website functionality and performance

• Communicate updates related to the Clinic’s mission and services

Information is used solely for the purposes described above.

5. Analytics and Advertising Technologies

The website uses analytics and advertising tools to better understand how visitors interact with the site and to improve outreach efforts.

These tools may include:

• Google Analytics

• Google Ads tracking

• Meta (Facebook) Pixel

• Microsoft Clarity

These technologies may collect information about website interactions using cookies or similar tracking technologies.

This data helps the Clinic understand website usage patterns and improve communication efforts.

6. Email Communications

Visitors who subscribe to updates or provide their email address may receive communications from the Clinic.

Email communications are managed through Mailchimp, a third-party email service provider. Mailchimp may process subscriber information in accordance with its own privacy practices.

Recipients may unsubscribe from email communications at any time using the unsubscribe link included in emails.

7. Third-Party Services

The website may include content or services provided by third parties, including:

• Online donation platforms

• Embedded YouTube videos

• Social media content or links

These third-party services may collect information according to their own privacy policies. The Clinic does not control the privacy practices of these third-party platforms.

8. Information Sharing

Personal information collected through the website is used internally by the Clinic.

The Clinic does not sell, rent, or share personal information with external organizations for marketing purposes.

Information may be shared only when necessary to operate website services, such as with:

• Payment processors for donations

• Email service providers for newsletters

• Technology providers that support website operations

These service providers are expected to handle information securely and only for the purposes required to provide their services.

9. Data Security

The Clinic takes reasonable administrative and technical measures to protect personal information collected through the website from unauthorized access, disclosure, alteration, or destruction.

However, no method of transmitting information over the internet is completely secure, and the Clinic cannot guarantee absolute security.

10. Data Retention

Information collected through website forms, donations, volunteer applications, or event registrations may be retained as long as reasonably necessary to support the Clinic’s operations, maintain records, comply with legal obligations, and support ongoing communication with participants and donors.

Retention periods may vary depending on the type of information collected.

11. Children’s Privacy

The website is intended for use by adults and does not knowingly collect personal information from children under the age of 13.

If the Clinic becomes aware that information from a child under 13 has been submitted through the website, reasonable steps will be taken to remove that information.

12. Correction of Information

Individuals who believe information submitted through the website is inaccurate may request that it be corrected by contacting the Clinic at:

pkennedy@tncclinic.org

The Clinic will review and update information when appropriate.

13. U.S. Audience

This website is intended for users located within the United States. By using the website, visitors acknowledge that information may be processed within the United States.

14. Changes to This Privacy Policy

The Clinic may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

Visitors are encouraged to review this policy periodically to stay informed about how information is protected.